Will my water bill increase under the increasing block rate structure?

Under the new rate structure, 71% of residential customers are expected to see a slight decrease in their water bill. Any monthly water usage in excess of 15,000 gallons will be billed at the higher rate, meaning residents with high water use may see an increase in their bill. 

Interested to learn more about your water consumption? Customers  have access to a portal to monitor their water usage and “Get to Know Your H2O.”

Through the customer portal, customers can monitor water usage, set water budget and water consumption threshold alerts, view comparative data, set leak alerts and opt-in to notifications from the City. Consumption data is updated multiple times throughout the day on an internet-based customer dashboard that can be accessed from a computer, tablet or smart phone. 

Show All Answers

1. What will the rate be for each unit in each rate block/tier?
2. Will my water bill increase under the increasing block rate structure?
3. If I use 16,000 gallons, do I pay the second block rate on all 16,000 gallons or just the 1,000-gallon overage?
4. Why is there a need to conserve?
5. Is the City doing away with the minimum water charge?
6. Will the rate structure change result in additional revenue for the City?
7. Doesn’t the City’s current seasonal rate structure encourage conservation? Why are we moving to an increasing block rate structure?
8. What is an irrigation meter? How does the City know how much water I use for irrigation?
9. How do I get a separate water meter for my outdoor irrigation system? How much does it cost?
10. Why doesn't the City use non-potable water for irrigation?
11. How are water and sewer rates determined?
12. Why can the City implement an increasing block rate structure but not winter averaging?
13. Is the base rate for water determined by the size of my meter?
14. Why am I paying more for a larger water meter?
15. Can I downsize my water meter?