Precipitation transitioned to freezing rain, sleet, and snow Wednesday evening, and temperatures have dropped below freezing. We’re in for a wintery mix – rain, sleet, snow, and ice. We’re expected to have freezing temps through the morning of Saturday, February 5.
How to Stay Informed
This webpage will be updated regularly throughout the winter weather event. Please also follow the City’s other communication platforms for the most up-to-date information:
How to Contact Us
In the event of an emergency, dial 911. To contact non-emergency dispatch, please call 972-304-3610 or dial *247 on your cell phone. For assistance turning off your water, please call the Public Works after-hours line at 972-462-5150.
Frequently Asked Questions
We have compiled a list of frequently asked questions regarding the winter weather. Read through the FAQs.
Here’s the Latest
City Offices & Facility Closed Thursday, February 3 & Friday, February 4
City of Coppell administrative offices and facilities are closed on Thursday, February 3 and Friday, February 4, 2022, due to inclement weather. Essential personnel remain on hand to respond to emergencies and provide necessary services to residents. Read more...
Road Conditions & Driving Safety
Coppell Public Works crews have treated roadways and bridges, but icy conditions still exist – especially on residential streets, alleyways, bridges, and overpasses. Roads are treacherous, and conditions are not expected to improve until temperatures rise above freezing on Saturday. Avoid the roads, if possible. If you must travel, please use caution when driving. Visit drivetexas.org to check road conditions before heading out.
Coppell Public Works is prepared to perform further de-icing procedures on major roadways in town, but residential streets, sidewalks, and driveways are not usually treated.
Updates from Oncor
As of 5 am on Thursday, February 3, approximately 30,000 Oncor customers are without power. A majority of those outages – about 24,000 – are in the Dallas metro area and adjacent north and northeast counties. Freezing temperatures and hazardous road conditions are challenging crews, but work will continue 24 hours-a-day as long as weather conditions allow. As of 8 am, Oncor was reporting no outages in Coppell. Read more…
Oncor continues to closely monitor and prepare for the arrival of Wednesday’s arctic cold front. Ice accumulations pose the greatest possible impact to electric service. These accumulations can weigh down tree limbs, causing them to significantly sag or break onto power lines, and create dangerous road conditions. Read more...
Oncor resources and personnel are being pre-positioned ahead of the severe weather arrival to ensure any necessary restoration work can begin as soon as safely possible. Further, Oncor has secured mutual assistance resources from across ten states to support power restoration efforts. Read more...
Trash & Recycling Collection
Republic Services has announced that it will shift Thursday collection to Friday and Friday collection to Saturday. This is subject to change based on weather, and Republic Services will provide an update on Thursday afternoon.
We’re Ready…Are You?
From fueling up the fleet and prepping ice melt for roadways to checking generators and water supplies, City of Coppell staff has been busy getting ready for the freezing temps and wintery mix. Make sure you’re ready for the winter storm! Learn more about our preparations and precautionary steps you can take.
Pipe Bursts & Water Leaks
If water pipes freeze, let them thaw naturally by exposing warmer air to the pipes. Never try to thaw pipes using hair dryers or other forms of heat!
As frozen plumbing begins to thaw on Saturday, residents may experience pipe bursts and water leaks. For assistance turning off your water, please call the Public Works after-hours line at 972-462-5150. Learn how you can prevent pipes from freezing. Learn how to open your water meter lid and turn off your water in an emergency.
Warming Centers & Resources
Metrocrest Services has compiled a list of warming centers and other resources to help you navigate available assistance in the community.
Carbon Monoxide Safety
Generators, grills, camp stoves, or other gasoline, propane, natural gas, or charcoal-burning devices should never be used inside a home, basement, garage, or camper – or even outside near an open window. Read more about carbon monoxide safety.
Winter Safety Tips from Atmos Energy
- Never use an oven or a gas stovetop to heat your home.
- Protect natural gas meters. Natural gas meters are weather-proof; however, to ensure that the meter keeps working smoothly, remove snow and ice from natural gas meters with a broom or brush. Never kick or chip snow and ice away with a hard object.
- Safely remove snow from vents for dryers and other natural gas equipment. Blocked vents for dryers and other gas appliances can lead to a dangerous buildup of carbon monoxide gas.
- Minimize the risk of frozen pipes. Leave faucets running at a trickle, leave cabinet doors open, and close all doors and windows to keep heat inside.
- If you think you smell gas, act fast! Leave the area immediately and from a safe distance call 911 and the Atmos Energy emergency number, 866.322.8667.
- These tips and more are available on Atmos Energy's Weather Safety page.
Energy Conservation Tips from Atmos Energy
- Every degree makes a difference. Save energy and money by lowering your thermostat to at least 68 degrees and 58 degrees when you are away from home.
- Don’t forget the water heater. Lower your water heater temperature to 120 degrees or set your temperature dial to normal or medium.
- Harness the power of the sun. Open curtains on your south-facing windows during the day to allow sunlight to naturally heat your home and close them at night to reduce the chill from cold windows.
- Keep your fireplace damper closed unless a fire is burning. Leaving the damper open is like keeping a window wide open – warm air goes right up the chimney!
- Change furnace filters once a month during winter. Dirty air filters can lead to dust, dirt, and grime buildup on the heating components, causing the furnace to use more energy and increasing the risk of a malfunction.
- Unplug electronic devices and turn off lights that are not in use.
- Make sure air registers and vents are not blocked by furniture or equipment for proper air flow.
- Replace old incandescent light bulbs with more efficient compact fluorescent (CFL) or LED lighting.
- Install dimmers and occupancy sensors in proper locations to automatically turn off lighting when a room is not in use.
- Install a smart or programmable thermostat to automatically control your heating and cooling temperatures.
- Hire a qualified professional to conduct regular maintenance and filter replacement on your HVAC systems.
- Weatherize your building by sealing gaps and cracks in windows, doors, exterior walls, and roof penetrations with caulk or weatherstripping.