Due to a power outage at the Village Parkway Pump Station caused by a fallen power line, the Texas Commission on Environmental Quality (TCEQ) has required the City of Coppell public water system (identification number: 0570040) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
Power has been restored to the pump station, and water flow is expected to be restored to utility customers this afternoon. Please note, the boil water notice remains in effect until further notice.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the City of Coppell will notify the community that the water is safe for drinking and human consumption purposes.
If you have questions concerning this matter, you may contact Jerry Davis, Water Utilities Supervisor, or Kumar Gali, Assistant Director of Public Works, at 972-462-5150.