Please contact us at 972-304-3678 or email the Planning Department to schedule an appointment. All applications must be submitted online through the Customer Self Service Portal or via email rather than paper copies in person. Please refer to the Planning Application and Meeting Process (PDF) for more detailed information. 

About the Department

The Planning Department is responsible for land use development management through administration of the Zoning Ordinance and Subdivision Regulations and implementation of the Thoroughfare Plan and Streetscape Plan, as well as other physical development plans, ordinances, policies, and procedures of the city. The Planning Department: