Mission Statement

City of Coppell, Texas

Our purpose is to provide for the health, safety, and quality of life for our citizens, and in doing so, provide a foundation for building a better community.

Supporting Principles

• Each of us must strive for a strong sense of community by supporting and participating in social, civic, and neighborhood activities.
• We will maintain an exemplary community through continued visionary leadership, blending careful planning with progressive and responsive service.
• Quality customer service will be delivered in an equitable manner, utilizing resources effectively and efficiently.
• Our actions shall respect the diversity of our citizens and employees while being conducted in an open, responsive, and ethical manner.
• We fully understand that in the eyes of the citizens each individual employee is the City.
• We believe that our employees are our most important resource, and through teamwork our mission will be accomplished.
• We believe that our commitment is the foundation of all our endeavors to make our community a great place to live, work, and play.
• We recognize that we hold a special position of public trust and must preserve that trust by always being truthful and honest while maintaining the highest ethical standards.
• We will enhance our citizen's sense of civic duty and opportunity by providing information and professional services to allow them to understand and participate in issues that affect our community.